The Spice of Light™ Policies
PLEASE NOTE: Our “IN STOCK” sculptures typically take 7-14 business days to create and 3-5 business days to ship.
Terms & Conditions: Terms and conditions are agreed to when visiting and/or purchasing products from TheSpiceOfLight.com. Please read all terms and conditions in their entirety. Should you have any questions, please email email@example.com or call (813-394-1688).
Important Product Information: Himalayan Salt lamps, Rosewood bases, and other salt products will vary in size, shape, color, and overall appearance, as that is the nature of a 100% natural, hand-carved product. We take special care to provide the highest quality products available and we are also aware that perfect uniformity is not possible when dealing with a medium such as Himalayan salt. All weights and measures are our best estimates and will vary due to the nature of the product.
Each lamp comes complete with a UL listed Cord and light bulb.
If a product is out of stock it will ship at the next available shipping date. We will make every attempt to get your products to you in a timely manner and notify you of any suspected delays. We cannot take responsibility for delays due to weather, labor strikes, and/or holiday and other shipping delays outside of our control.
NOT ALL SALT IS CREATED EQUALLY. Himalayan sea salt comes in many colors, ranging from brown to purple, red, orange, pink, peach, white. However, as far as we’ve found, blue doesn’t exist as the actual salt color from the Himalayas. The purple, bluish-purple (bruise color) and dark red found in Persian salt typically doesn’t allow light to shine through most of the crystal, as the mineral deposits are too dense, so we do not use this salt for our lamps.
The standard warm-toned Himalayan and Persian salt lamps are made from salt formed at cool temperatures.
BLUE, GREEN & LEMON~LIME LAMPS: Salt formed at high heat enables cool tones from the color wheel to shine through. We have been fortunate enough to find a source for this type of salt, deep within the Himalayan mountain range. Our Glacier blue, Healing green, and Lemon~Lime lamps are made from this special vein of Himalayan salt that was formed at a specific high temperature, allowing the cool-colored light to shine through.
Shipping and Handling: Most of our pieces are sculpted to order, take 3-14 business days to create, and will ship the business day following completion. Most “In-Stock” items fall in this category. For an exact estimate on when you’ll receive your order, please note your question in your “Order Notes” upon checkout or contact us.
“In-Stock” items that are already made will ship within 3-5 business days (order must be received before 2pm EST), usually via USPS. Please allow 5-7 business days for shipping. Rush delivery (overnight) is available on In-Stock items that have already been sculpted. Please contact us for details and item availability.
Large and/or custom sculptures (such as 40lb or larger crystals) are made to order usually within 3 weeks, and may be delivered by a private shipping company. Please email any requests or concerns to firstname.lastname@example.org , as we generally need to review your order and each situation before we can respond to your service-related requests.
We will ship to any country. However, please note that our standard shipping rates are for United States shipping only. Please contact us for international rates to your shipping address and let us know if you want to order more than one item. Certain items fit together in the international box, so we’ll be able to significantly reduce your shipping costs for each item if this is the case for the 2 or more items you select.
Return/Exchange Policy: If you are not completely satisfied with your purchase, you may return any item within 14 days of delivery. We will be glad to make an exchange, issue a credit, or provide a refund. Refunds are processed via PayPal. All returns must include the original packaging. Customers are responsible for shipping charges and all returns are subject to a 20% restocking fee. To begin the return/exchange process, please contact us at email@example.com .
Each of these sculptures are made to order and then these salt crystals cannot be carved into anything else, which is part of the reason for the restocking fee – we have to shelve the sculpture until someone else decides to buy one and it cannot be used for another sculpture instead. These crystals are very expensive and we are a small family business, so we don’t have access to thousands of them. Also, these are VERY delicate items, so please take care to pack them safely so that they do not crack or chip during shipping. A damaged sculpture cannot be resold and, therefore, will not be refunded upon return receipt.
Damages: In the event a customer receives a defective item, the customer will have the option of receiving a replacement product or a store credit. To begin the process of replacing a defective /damaged product, we need to be notified within 2 business days of arrival of the shipment. Please include a photo of the damaged or defective material for review. TheSpiceOfLight.com will pay for return shipping of the damaged product, as we or the shipping company will need to inspect the damaged items. All claims are generally settled quickly with replacement product being shipped back within 10 – 14 days. If the customer does not request customer support within the 2 business day period of receipt of your products, we regrettably cannot replace items. We do insure all packages; however, the shipping insurance is only in force for a limited period of time. Light bulbs have no warranty, as they are a “wear and tear” item.
Packages Refused: Customers that refuse shipments upon arrival will be charged for the initial shipping charges, the return shipping charges, and the 20% restocking fee. Please note that all associated expenses are the refusing party’s responsibility. Packages returned unable to deliver will be refunded when the packages arrive back to us. However, all shipping fees and 20% restocking fee will be deducted from the refund amount and refunds will be processed via PayPal. In the case we ship to the wrong address and it is determined to be our mistake, we will gladly resend the packages with our apologies.
INDEMNIFICATION. All customers agree and understand that all customers at any time will indemnify, defend, and hold us and our affiliates harmless from any liability, loss, claim and expense, including reasonable attorney’s fees, arising from your use of our website and/or the products or information offered. The customer uses all information at their own will. Any violation of these terms and conditions will be terms for removal of service.
DISCLAIMER: The statements on this website have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure or prevent any disease. Under no circumstances does TheSpiceOfLight.com (The Spice of Light™) imply that any or all products are meant to diagnose, treat, cure or prevent any specific medical condition or disease. As a result of these restrictions and limitations, we are not making any medical claims whatsoever. As a user of our products, you acknowledge that the information contained herein is not intended to be, nor is to be, treated as a substitute for professional medical advice relative to a specific medical condition, issue or question. TheSpiceOfLight.com (The Spice of Light™) assumes no responsibility for the use or misuse of any of our products. TheSpiceOfLight.com contains links to other web sites operated by other parties. Such links are provided for your convenience and reference only. We are not responsible for the content or products of any linked site, or any link contained within a linked site.
бесплатная раскрутка сайта в googleзебра фитнес люблинскаяescorts agencies dubaiвосхождение на килиманджаро ронгаи